How Can I Help? I’m Here to Serve You

August 14, 2020
Weekly Columns

Many businesses are still operating at limited capacity, with fewer staff or entirely remote work. In my offices, we’ve taken every precaution to ensure staff members’ safety, but we are all still ready and able to help you with any issues you may be having with the federal government.

COVID-19 has caused significant backlogs in places like the IRS, particularly with a delayed tax deadline and policy changes. Programs like Medicare and Medicaid provide significant help to millions of Americans and the Department of Veterans Affairs helps veterans and Gold Star families receive the benefits promised by the U.S. government, but they can all be daunting to navigate on your own. I have trained staff available to work with you individually and file casework requests with the appropriate agency, as well as assist you with other issues ranging from passport applications to U.S. Service Academy nominations.

The simplest way to reach us is by calling our main Hot Springs office at (501) 609-9796. One of my full-time staff members will take your call and point you in the right direction. You can also email me at westerman.house.gov/contact. COVID-19 will continue affecting our daily lives for quite awhile, but it will not interrupt my service to you. I look forward to hearing from you.